The Wayne Mazda Pledge
My name is Kevin Dipiano and I would like to personally thank you for stopping by my dealership and allowing us the opportunity of helping you with your automotive needs. I believe while you may come into my dealership as a customer, you will undoubtedly leave as a member of the Wayne Mazda Family.
We have a dedicated and committed staff that would like to change the perception of the automobile consumer. We would like to make your buying and servicing experience a pleasurable one. Everyone has a choice and we would like to show you why Wayne Mazda is the Right Choice!
What to expect as a customer of Wayne Mazda:
· To have your salesperson introduce them self, greet you with a smile and offer you refreshment.
· To have your needs assessed in a prompt and courteous fashion.
· To be presented with your product, explaining all features and benefits.
· To be offered a demonstration test drive experience.
· To be explained the value in purchasing a Mazda product from Wayne Mazda.
· To be guaranteed the best possible price and selection.
· To receive a full tank of gas on a new vehicle purchase.
· To tour our service and parts department and receive your 1st service appointment before you leave.
· To receive Wayne Mazda's recommended service interval booklet.
· To receive a complimentary car wash after service.
· To always be thanked for your business.
· To have the ability to speak to a manager.
· To be satisfied 100%